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Accessibility Policy

1. Introduction

At CG Smile, we are committed to providing an inclusive digital experience for all users, regardless of their abilities or disabilities. Our Accessibility Policy outlines our approach, responsibilities, and ongoing efforts to ensure that our website remains accessible and user-friendly.

2. Purpose and Scope

This policy applies to all content, features, and services offered on our website. Its purpose is to:

  • Ensure that our digital content is accessible to people with diverse abilities.
  • Define the standards and guidelines we follow.
  • Outline the roles and responsibilities for maintaining accessibility.
  • Provide a process for receiving and addressing accessibility feedback.

3. Commitment to Accessibility

We strive to achieve and maintain compliance with internationally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, as well as any applicable national or local regulations. Our ongoing efforts include:

  • Regularly reviewing and updating our website content and design.
  • Training our staff in accessibility best practices.
  • Implementing new technologies and features that enhance accessibility.
  • We use UserWay to enhance our website’s accessibility and provide additional tools for users who may need them.

4. Accessibility Standards and Guidelines

Our website is designed and developed based on the following principles:

  • Perceivable: Information and user interface components must be presented in ways that all users can perceive.
  • Operable: All functionality must be accessible via various input methods, including keyboard-only navigation.
  • Understandable: Content should be written in clear language, and navigation should be intuitive.
  • Robust: Our site is built using modern web technologies to ensure compatibility with current and future assistive devices.

5. Responsibilities

  • Website Team: Responsible for integrating accessibility into design, development, and maintenance processes.
  • Content Creators: Ensure that all content is accessible by using descriptive alternative text for images, clear headings, and properly formatted multimedia.
  • Feedback Coordinator: Acts as the main point of contact for accessibility issues, ensuring timely review and response to user feedback.

6. Feedback and Reporting

We welcome your input. If you experience difficulty accessing any part of our website or have suggestions for improvements, please contact our Accessibility Team at:

Your feedback is vital for us to continuously improve the accessibility of our website.

7. Ongoing Improvement and Review

Accessibility is an evolving goal. We are committed to regularly reviewing our website and this policy to:

  • Identify and address potential accessibility barriers.
  • Incorporate new accessibility features and emerging best practices.
  • Ensure continuous compliance with legal and technical standards.

8. Limitations

While we strive to make every part of our website accessible, there may be some areas that have not yet been fully optimized due to technical constraints or the nature of the content. We appreciate your patience and encourage you to report any issues so that we may address them promptly.

9. Conclusion

CG Smile is dedicated to ensuring that our digital content is accessible to everyone. We will continue to work on improving accessibility and appreciate your support and feedback in achieving this goal.